"The care provided by Sam was completely person-centered and she used her initiative and drive to ensure our client received support throughout his rehabilitation journey including
constant communication between ourselves and the client’s family.
By understanding our client’s activity goals, Sam arranged a running coach to help develop his skills in sports which proved a very positive outcome.
Sam has demonstrated her understanding of the need for flexible and innovative thinking in particularly when she managed to obtain funding for our client to have his new prostheses
made urgently due to complex bone issues.
It is abundantly clear that Sam is a true gem as a proactive case manager with the best outcomes for our clients because of her positive approach.
Thank you! "