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We offer holistic specialist Case Management and therapy services to individuals to support, adapt and find freedom to live their lives after acquired brain injury or complex physical injury.
Our pledge is to provide the highest standard of professional and collaborative Case Management tailored to an individual’s needs.
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“Case Management is a collaborative process which: assesses, plans, implements, co-ordinates, monitors and evaluates the options and services required to meet an individual’s health, social care, educational and employment needs.
Using communication and available resources to promote quality cost effective outcomes.”
CMSUK – Case Management Society UK
Life after an accident or incident may have left you with severe and debilitating injuries that prevent you from continuing your day to day lives as they were previously.
Our Case Managers strive to support you and your family to adapt and maximise your abilities in your new circumstances.
We offer bespoke Case Management for people with acquired brain injury and complex physical injuries.
A comprehensive assessment of current circumstances and recommendations for care, therapies, support, accommodation and more.
Our team expertly manage the establishment of rehabilitation services for clients.
This can include the planning of effective programmes of therapy and care in line with the client’s goals.
Assisting the client to recruit and manage their support team.
We provide human assisting the client to recruit and manage their support team.
We ensure the client understands and is informed of the process involved in their care from a medical and legal perspective.
Our team ensure the provision of expertise for the assessment, management, rehabilitation, care and support of people with complex clinical needs and life altering changes.
"The care provided by Sam was completely person-centered and she used her initiative and drive to ensure our client received support throughout his rehabilitation journey including
constant communication between ourselves and the client’s family.
By understanding our client’s activity goals, Sam arranged a running coach to help develop his skills in sports which proved a very positive outcome.
Sam has demonstrated her understanding of the need for flexible and innovative thinking in particularly when she managed to obtain funding for our client to have his new prostheses
made urgently due to complex bone issues.
It is abundantly clear that Sam is a true gem as a proactive case manager with the best outcomes for our clients because of her positive approach.
Thank you! "
The London Prosthetic Centre
"The client commented that the Case Manager from Sarah Trinder Case Management had gone over and above helping him during
the crisis over the Easter weekend.
The client thanked the Case Manager and said he was very grateful."
MB - Client
"Emma reported she had received positive feedback from the family, after a poor experience
with a previous Case Manager.
They are pleased that matters relating to the client’s clinical
care are now being managed well.
They are happy with the progress the Case Manager is
making relating to the client’s goal to become a more independent, fulfilled young person."
Emma Wray, Litigating Solicitor for Hodge Jones and Allen
"The service is prompt and professional.
Within only three months with Sarah Trinder Case Management they effectively support and show respect to our concerns and ideas.
Our family is involved in all development progress.
They do well with their willingness to help and support my families, in particular Sarah Trinder.
I admire her ability to build an excellent working relationship with family and be an active listener. "
RD - Client’s family
"I am a Professional Deputy and Trustee working with adults and children who have sustained catastrophic injuries. Sarah Trinder Case Management has provided outstanding support to several of my clients, particularly in one very complex case. On taking over from previous poor management, Sarah and her team swiftly addressed urgent issues, rebuilt the client’s trust, stabilised the care team, and
coordinated medical support for a high-risk pregnancy, including managing an overseas trip and emergency hospital care.
Throughout, Sarah and her team have shown exceptional dedication, professionalism, and resilience."
Sarah Charnley - Hodge Jones & Allen Solicitors
"I have had the pleasure of working with Sarah Trinder Case Management Services on multiple cases and have been consistently impressed. Sarah’s holistic, client-focused approach ensures tailored,
effective plans that truly improve lives.
What sets Sarah apart is her unwavering commitment to her clients’ well-being; she goes above and beyond to ensure they receive the best possible care.
Her compassion and excellent communication foster strong collaboration and outstanding outcomes.
I highly recommend Sarah Trinder Case Management Services."
Annamarie Wagner Neuro and Paediatric Occupational Therapist/ Wagner Therapies
"In 2021, after a life-changing brain injury the year before, I was introduced to a case manager—and it marked a major turning point in my recovery. Before that, I felt lost and unsure of how to move
forward. My case manager, Sarah Trinder, became a central part of my support system. She helped
coordinate access to the right specialists, services, and resources—ensuring every aspect of my care worked together to support my goals.
Through her advocacy and guidance, I’ve made meaningful
progress toward regaining independence and returning to work. Her role has been instrumental in helping me rebuild my life with clarity, structure, and hope for the future."
SB - Client
